Privacy Policy

Effective date: August 6, 2023
Last updated: August 6, 2026

This Privacy Policy explains how 3io (“3io,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit https://3io.biz, contact us, request a quote, or otherwise interact with our website and services.

1. Who We Are

3io is an assumed business name based in Idaho, United States.

For questions about this Privacy Policy or our handling of personal information, contact:

Email: [email protected]
Website: https://3io.biz

2. Personal Information We Collect

The personal information we collect depends on how you interact with our website.

Information You Provide

When you complete a contact form, request a quote, call us, email us, or otherwise communicate with us, we may collect information such as:

  • Your name

  • Email address

  • Telephone number

  • Company or organization name

  • Information about the services you are interested in

  • The contents of your message

  • Any other information you voluntarily provide

Please do not submit Social Security numbers, financial-account credentials, medical information, or other sensitive personal information through our website forms.

Form Drafts and Partial Entries

Our website uses Gravity Forms and may use partial-entry functionality. Information entered into a form may be temporarily or partially saved before the form is submitted. This functionality helps prevent the loss of form information and allows us to evaluate or follow up on service inquiries.

If you begin completing a form but do not submit it, some of the information you entered may still be stored.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as:

  • Internet Protocol address

  • Browser type and version

  • Device type and operating system

  • Referring website or source

  • Pages viewed

  • Links or telephone numbers clicked

  • Date and time of access

  • Approximate geographic location derived from an IP address

  • Cookie and similar identifier information

  • Website-performance and interaction information

  • Advertising or campaign parameters contained in a URL

We use this information to operate the website, understand website usage, measure the effectiveness of our marketing, detect fraud or abuse, and improve our services.

Telephone and Source-Attribution Information

Our website may use source-attribution or dynamic telephone-number functionality. This may associate a telephone-number click or inquiry with information such as the referring source, campaign, landing page, or website session.

If you call us, we may collect your telephone number, the date and time of the call, its source, and information you provide during the call. We do not record calls unless we provide any notice or obtain any consent required by applicable law.

3. How We Use Personal Information

We may use personal information to:

  • Respond to inquiries and quote requests

  • Communicate about requested services

  • Provide, administer, and improve our services

  • Maintain records of customer and prospective-customer communications

  • Understand how visitors use our website

  • Measure traffic sources and marketing effectiveness

  • Diagnose technical problems

  • Secure the website and prevent spam, fraud, and abuse

  • Enforce our agreements and protect our legal rights

  • Comply with applicable legal and regulatory obligations

We do not use website information to make decisions that produce legal or similarly significant effects through automated processing.

4. Cookies and Similar Technologies

Our website and its service providers may use cookies, scripts, pixels, local storage, and similar technologies.

These technologies may support:

  • Essential website operation and security

  • Form functionality

  • Spam and abuse prevention

  • Visitor preferences

  • Traffic measurement and analytics

  • Source and campaign attribution

  • Website performance

Most browsers allow you to block or delete cookies through their settings. Blocking essential cookies may cause portions of the website or its forms to function incorrectly.

5. Google Analytics

We use Google Analytics to understand how visitors find and use our website. Google Analytics may collect information such as pages viewed, session duration, approximate location, device and browser information, referring sources, IP-derived information, and cookie or device identifiers.

We use this information to analyze website traffic, improve website performance, and understand which content and services are useful to visitors.

Google processes this information according to its own terms and privacy practices. More information is available at:

You may obtain the Google Analytics Opt-out Browser Add-on at:

https://tools.google.com/dlpage/gaoptout

Google Ads and Google Analytics advertising features are not currently enabled on our website. If we enable remarketing, advertising personalization, enhanced conversions, or similar advertising features in the future, we will update this Privacy Policy and provide any choices or notices required by applicable law.

6. Spam Prevention and Website Security

Our website uses automated security and spam-prevention services, which may include Google reCAPTCHA, CleanTalk, Akismet, and services provided by our hosting or security vendors.

These services may process information such as:

  • IP address

  • Browser and device information

  • Referrer information

  • Form activity

  • Submission timing

  • Interaction data

  • Information entered into a form

  • Other technical indicators used to detect automated or abusive activity

Use of Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

7. How We Disclose Personal Information

We may disclose personal information to service providers that perform services on our behalf, including:

  • Website hosting and maintenance providers

  • Form and database providers

  • Analytics providers

  • Email and communication providers

  • Spam-prevention and security providers

  • Professional advisers, such as accountants, attorneys, or insurers

  • Contractors assisting us in responding to or providing requested services

These providers may access personal information only as reasonably necessary to perform their services or meet legal obligations.

We may also disclose information:

  • When required by law, subpoena, court order, or governmental request

  • To investigate fraud, security incidents, or unlawful activity

  • To protect the rights, safety, property, or security of 3io or others

  • In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction

8. No Sale or Rental of Personal Information

3io does not sell or rent personal information.

We do not currently use personal information for cross-context behavioral advertising or targeted advertising based on activity across unaffiliated websites.

If these practices change, we will update this Privacy Policy and provide any legally required opt-out mechanism before using personal information in the new manner.

9. SMS and Text Messaging

If you provide your mobile telephone number and expressly consent to receive text messages from 3io, we may send you text messages concerning:

  • Responses to service inquiries and quote requests

  • Appointment scheduling, confirmations, and reminders

  • Service updates and technician communications

  • Customer-support communications

  • Account, project, or billing notifications

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message from 3io. After you text STOP, we may send one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from us unless you subsequently provide consent again.

For assistance, reply HELP to any text message or contact us at [email protected].

Consent to receive text messages is not a condition of purchasing goods or services from 3io.

No customer information will be shared with third parties for marketing purposes. Mobile information, text-messaging opt-in data, and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose mobile information to service providers that help us operate our text-messaging program, but only as necessary to provide those services on our behalf. We may also disclose information when required by law or to protect our rights, safety, or property.

10. Data Retention

We generally retain submitted contact-form and lead information for one year after collection.

We may retain information for a longer period when reasonably necessary to:

  • Provide requested or ongoing services

  • Maintain customer and transaction records

  • Resolve disputes

  • Enforce agreements

  • Prevent fraud or abuse

  • Comply with tax, accounting, insurance, or other legal obligations

Partial or abandoned form entries may be retained for up to one year unless deleted sooner.

Analytics information is retained according to the retention settings configured in the applicable analytics service. Security logs and spam-prevention records may be retained for a period reasonably necessary to identify and prevent malicious activity.

When information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, network, database, or electronic transmission is completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.

12. Your Privacy Choices and Rights

Depending on where you live and subject to applicable legal exceptions, you may have the right to request that we:

  • Confirm whether we process your personal information

  • Provide access to personal information we maintain about you

  • Correct inaccurate personal information

  • Delete personal information

  • Provide a portable copy of certain personal information

  • Restrict or object to certain uses of personal information

  • Honor an applicable opt-out right

  • Reconsider a decision concerning a privacy request

To submit a privacy request, email [email protected] with the subject line Privacy Request.

Please describe your request and identify the email address or other information you previously provided to us. We may take reasonable steps to verify your identity before completing a request. We will use information submitted with a privacy request only to verify and process that request.

We will not discriminate against you for exercising an applicable privacy right.

If we deny a request and applicable law gives you a right to appeal, you may appeal by emailing [email protected] with the subject line Privacy Request Appeal.

These rights are not absolute. We may retain or withhold information when permitted or required by law, including for security, fraud prevention, recordkeeping, or the establishment or defense of legal claims.

13. Browser Privacy Signals

Some browsers transmit “Do Not Track” signals. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to them in a consistent manner.

Some state laws recognize browser-based opt-out signals, such as the Global Privacy Control, for certain data sales or targeted-advertising practices. Because 3io does not currently sell personal information or use it for cross-context behavioral advertising, there is no such activity to opt out of through these signals.

You may also manage cookies through your browser and use the Google Analytics opt-out method identified above.

14. Children’s Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information through our website, contact [email protected] so that we can investigate and delete the information when appropriate.

15. Third-Party Websites and Embedded Content

Our website may contain links to or embedded content from third-party websites, including videos, maps, social-media content, or other external services.

Third parties may collect information when you interact with their content or visit their websites. Their collection and use of information are governed by their own privacy policies, not this Privacy Policy. We encourage you to review those policies before providing personal information.

16. Website Accounts and Comments

The website does not offer public user registration or public commenting. The WordPress administrative login area is restricted to authorized website administrators and personnel.

17. Data Processing in the United States

3io is based in the United States. Information collected through the website may be processed and stored in the United States or other locations where our service providers operate.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technologies, legal obligations, or information practices.

When we make changes, we will post the revised policy on this page and update the “Last updated” date. If required by law, we will provide additional notice or obtain consent before applying a material change to previously collected personal information.

19. Contact Us

For questions, privacy requests, or concerns about this Privacy Policy, contact:

3io
Idaho, United States
Email: [email protected]
Website: https://3io.biz